Privacy Policy

Booking information such as your name, stay dates, room selection and number of guests.

Contact information such as your email address, mobile number and country.

Enquiry details you submit through our contact or booking forms.

Basic technical data (such as device and usage information) collected through cookies to operate and improve the website.

To process and manage your booking and payment verification.

To send booking-related communications such as booking received, payment verification and confirmation messages.

To respond to your enquiries and provide reservations support.

To improve our website and services.

Payments are made by UPI or bank transfer to our official accounts. We record the payment reference (UTR) you submit for verification.

We do not collect or store your UPI PIN, card number, CVV, OTP or internet-banking password. We will never ask for these.

We use essential cookies to run the website and, with your consent, optional analytics cookies to understand usage. See our Cookie Policy for details and how to manage cookies.

We share information only as needed to operate the resort and process your booking (for example, with our banking/payment providers). We do not sell your personal information.

We use reasonable technical and organisational measures to protect your information and retain it only as long as necessary for the purposes described here or as required by law.

You may request access to, correction of, or deletion of your personal information where applicable. Contact us using the details below and we will respond within a reasonable time.

This website is intended for adults making travel bookings. We do not knowingly collect personal information directly from children.

We may update this policy from time to time; the latest version will always be available on this page.

For any questions, contact us at reservations@lepondy.com or +91 471 350 5303. Registered address: No. 3, Lake View Road, Pudukuppam, Nallavadu Post, Pondicherry – 605007, India.