Cancellation & Refund Policy

You may cancel free of charge up to 24 hours before your scheduled check-in and receive a full refund of the eligible amount.

Cancellations made within 24 hours of check-in, and no-shows, may be subject to charges as applicable to your booking.

Request a cancellation from the Manage Booking page using your booking ID and email/mobile, or contact our reservations team.

Eligible refunds are processed to the original payment source (UPI/bank). While we initiate refunds promptly, bank/UPI processing may take additional time to reflect in your account. We will not promise an instant refund where processing time applies.

Date or room modifications are subject to availability and any rate difference. Contact us to request a change.

Any non-refundable components (such as certain promotional rates or third-party services) will be clearly indicated at the time of booking.

For any questions, contact us at reservations@lepondy.com or +91 471 350 5303. Registered address: No. 3, Lake View Road, Pudukuppam, Nallavadu Post, Pondicherry – 605007, India.